Shipment Delayed

Shipment Delayed

Oway sends this exception event to shipper webhook endpoints that explicitly select it.

PropertyValue
Event typeshipment.delayed
Audienceshipper
Categoryexception
Schema version1

Use event_id as the idempotency key in your receiver. The data object is
event-specific; all envelope fields follow the shared version-one contract.

Example

{"schema_version":1,"event_id":"example:shipment_delayed:1","type":"shipment.delayed","category":"exception","occurred_at":"2026-07-24T14:05:00Z","recorded_at":"2026-07-24T14:05:02Z","supersedes":null,"data":{"shipment_id":"shp_example","order_number":"OW-ABC12","exception_id":"exc_example","exception_type":"delayed","delay_reason":"weather","eta_window":{"start":"2026-07-24T15:30:00Z","end":"2026-07-24T16:30:00Z"},"new_eta":"2026-07-24T16:00:00Z"}}

Verify the signature against the exact raw bytes before parsing this object. See
Verify signatures.